ILIEVA, Iliana; MATTHEWS, Rose; TOBIN, Paul; VALOR, Carmen; MORENO , Valeria Karina; RUIZ, Leonor. Adaptable customer engagement strategy for utilising energy flexibility. International Journal of Sustainable Energy Planning and Management, Aalborg, Denmark, v. 44, p. 30–46, 2025. DOI: 10.54337/ijsepm.8521. Disponível em: https://journals.aau.dk/index.php/sepm/article/view/8521. Acesso em: 8 dec. 2025.