Performance Indicators for Business Models

The Current State of Research


  • Montijn van de Ven Eindhoven University of Technology
  • Paola Lara Machado Eindhoven University of Technology
  • Alexia Athanasopoulou Eindhoven University of Technology
  • Banu Aysolmaz Eindhoven University of Technology
  • Oktay Türetken Eindhoven University of Technology



Organizations need to evaluate new and existing business models to innovate their business logic and remain competitive. One way to carry out this evaluation is through business model performance indicators. Performance indicators for business models can support organizations in quantifying their business model objectives, monitoring business model performance during and after implementation, and benchmarking their business model against competitors. However, the current literature lacks a complete picture of performance indicators that can be used to evaluate business models and monitor their performance. Therefore, we conducted a semi-systematic literature review to analyze which performance indicators are referred to in the academic literature related to business models. We provide an overview of the current state of research on this topic and discuss possible directions for further research.