Understanding Inclusivity in Online Learning from a Socio-material Lens

The Role of Care

Abstract

The global pandemic in 2020 has led to a recent rise of digital technologies in higher education internationally, which seems to make learning less restricted in terms of time and space (Oztok, 2019) and enhance inclusion and engagement in learning. However, it is necessary to distinguish the presence and interaction in online learning from true connectedness and inclusivity. Networked learning, as a concept being constantly explored by a small group of researchers since the 1990s and attracting increasing current attention, is built around the different kinds of connections between students and instructors, as well as human and non-humans (NLEC, 2021). This paper emphasizes the need to be aware of the dimension of connection constructed through the assemblage of humans, materials and discourses. Adopting a socio-material perspective, the assumed high accessibility of online learning and the neo-liberal discourse of a ‘good learner’ are challenged and care is proposed as an approach to improve inclusivity in online learning in higher education. This paper is drawn from the data of a comparative research study that explores the online learning experience of undergraduate students in one case study university in China and the UK respectively. The research consisted of qualitative interviews with students and academics in the case discipline Sociology. The findings suggest a mismatch between students’ and teachers’ perception of what makes effective engagement. Although the teachers recognise certain difficulties in online courses, such as technical issues for organizing small group discussions, arguably the implied neo-liberal message is that hard-working ‘good’ students will always participate, regardless of where or how they learn. However, interviews with students in both contexts show that the specific surroundings in formal and informal educational settings, the interaction and support from peers, and the way their status is recognised in the community concomitantly mediate their experience, in addition to their abilities or motivation. This research contributes by highlighting the potential of emergent forms of networked learning in terms of unveiling the issues of established discourses including neoliberalism. It provides suggestions for future practices by proposing the role of care, supported by the findings, in tackling disengagement and exclusion, and pivoting students around supportive learning. Further, it adopts a socio-material perspective that fills a gap created by the dominance of human-centred research, generating reflections on the use of online materials in higher education.