Online Communities and the "un"-importance of e-Moderators

Authors

  • Ines Puntschart Know-Center Graz & Graz University of Technology
  • Klaus Tochtermann Know-Center Graz & Graz University of Technology

DOI:

https://doi.org/10.54337/nlc.v5.9449

Keywords:

Blog, Content, Communication, Discussion forum, e-Moderator, Knowledge sharing, Knowledge transfer, Social software, Community, Web 2.0, Wiki

Abstract

Within educational settings the use of social software often requires a time-consuming e-moderation, e.g. to keep discussions on a thematic track. This paper introduces a new methodology which helps to reduce the workload of e-moderators. To develop this methodology we present a community-communication model defining our problem space. Based upon this model we broaden our understanding about which effects are triggered by which actions of e-moderators. This leads to a set of "effect-equivalent" interventions associated to specific actions of e-moderators. Such "effect-equivalent" interventions reduce the workload of
e-moderators as they can be taken without help of an e-moderator but result in the same effects as an explicit action of an e-moderator.

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Published

10-04-2006

How to Cite

Puntschart, I., & Tochtermann, K. (2006). Online Communities and the "un"-importance of e-Moderators. Proceedings of the International Conference on Networked Learning , 5. https://doi.org/10.54337/nlc.v5.9449