The Use of System Thinking Concepts in Order to Assure Continuous Improvement of Project Based Learning Courses

Joao Alberto Arantes do Amaral, Paulo Gonçalves


This case study describes a continuous improvement experience, conducted from 2002 to 2014 in Sao Paulo, Brazil, within 47 Project-Based Learning MBA courses, involving aproximatelly 1.400 students.  The experience report will focus on four themes: (1) understanding the main dynamics present in MBA courses (2) planning a systemic intervention in order to improve the following courses (3) doing the intervention and analysing the results (4) assuring the continuous improvement.


Project-Based Learning, Systems Thinking, Community partners

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