Du greier det ikke alene – Samskaping krever komplementære kompetanser
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Keywords | Nøgleord

Co-creation, welfare services, vulnerable recipients, competencies, implementation.

Citation/Eksport

Bjørnerud, Anne Merete, og Vibeke Krane. 2022. “Du Greier Det Ikke Alene – Samskaping Krever komplementære Kompetanser: Betydningen Av Et Samskapingsteam når sårbare Tjenestemottakere Skal Involveres”. Academic Quarter | Akademisk Kvarter, nr. 24 (maj):23-42. https://doi.org/10.54337/academicquarter.vi24.7248.

Abstract | Abstract

You cannot do it alone - Co-creation requires complementary competencies: The importance of a co-creation team when vulnerable service recipients are to be involved

 

The project Co-creative Welfare Innovation explored what compe- tencies employees need and developed knowledge of co-creation processes along with vulnerable service recipients. Action research was used to gather data from four cases in three Norwegian mu- nicipalities. Data were analyzed by using thematic analysis. Find- ings indicate that employees working closely with recipients of welfare services need professional support to understand co-crea- tion and develop an own sense of professional confidence. There is a need for methodical competence, local experiential competence and target group competence. The study shows that proper prepa- rations before involving the recipients is essential, along with safe, supportive, collegial unities internally in the services. Co-creation seems to function as a change process bringing forth competence, provided there’s an organizational framework for it. A dedicated co-creation team of employees with complementary competencies seems essential to succeed.

https://doi.org/10.54337/academicquarter.vi24.7248
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